Contact information

How We Handle Your Inquiries

At RiteState providing excellent service and transparent communication is our priority. Here is what you can expect when you reach out to us:

Response Time

We answer all emails sent to contact@ritestate.com and contact form submissions within 1 to 2 business days Monday through Friday 9am to 5pm EST excluding holidays. Please include your order number and specific details to ensure a faster response.

Supported Channels

Email: contact@ritestate.com Contact form: ritestate.com/pages/contact

What We Provide

Order support and tracking Product questions and recommendations Returns, exchanges, and refund support Shipping and delivery assistance Wholesale, media, and partnership inquiries

Privacy and Security

All contact and personal information is handled according to our Privacy Policy. We do not share your information or use it for unsolicited marketing.

Professional Conduct

We expect all interactions to be respectful and professional. Abusive, threatening, or inappropriate communications may not receive a response.

Escalation

If your issue is urgent or unresolved after our initial response please reply to continue the conversation and we will escalate as needed.

Thank you for contacting RiteState. Sleep Right. Wake Right. Live Right.